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IT Technician

Date: Nov 20, 2022

Location: WALWORTH, US, 53184

Company: NOVARES


At Novares, our people are the backbone of our organization. We would not be the plastic injection molding innovator we are today without them. To work with our automotive customers, you need to be on the cutting edge, constantly reinventing the future and always willing to change.


We are seeking an IT Technician at our Walworth, WI facility You will provide IT support for our AMEC business group.


Come join the team!

Essential Duties and Responsibilities

 1 - Assists users to run their computing systems, especially in case of issues
- Carries out daily and common operations as registered in the Service Desk ticketing system
- Support users in running their computing systems in a more efficient way buy providing 1st level training & advices
2 - Ensures receipt of user requests and helps to resolve incidents (1st level)
- Ensures receipt and recording of user requests in the Service Desk ticketing system : install, move, add and change
- performs diagnosis of breakdowns and takes care of 1st level repairs
- Transfers requests for repairs to technicians and administrators capable of answering
- Carries out collection of needs for improvement (in particular technical)
3 - Ensures installation, deployment and effective operating of computing equipment (material and software) for users, in compliance with current company procedures
- Installs user equipment and updates ( micro material, programmes)
- Ensures follow-up of micro material and software stock inventory, management of updates, management of maintenance equipment stock
- Assists and advises users permanently


Required Qualifications

  • Experience in Microsoft Desktop Operating Systems

Preferred Qualifications

  • Bachelor's degree in computer science
  • 3-5 years experience

Knowledge Skills and Abilities

o Strong technical knowledge of network, server and PC operating systems.

o Strong technical knowledge of current network hardware, protocols and standards.

o Proven experience in IT infrastructure planning and development

o Strong technical knowledge of telephone systems and technologies such as PBX and VoIP.

Candidate Profile :

Level of Experience: N/A 

Type of Contract: ATW - At Will Contract 

Required Travel: N/A 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, political orientation, gender identity, national origin, disability or veteran status.

Nearest Major Market: Milwaukee